Privacy Policy

This Privacy Policy describes how The Water Bottle Store, operated by MB Distribution (MB) Limited, collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Business Information

The Water Bottle Store is operated by MB Distribution (MB) Limited, a UK-registered company responsible for managing this website, processing orders, and handling customer communications.

2. Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • Device information (browser type, IP address, time zone)
  • Pages viewed and interactions on the site
  • Referring websites or search terms

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Email address
  • Phone number (if provided)

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security

We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We may share your information with trusted third-party services to operate our business, including:

  • Payment processors (to securely process transactions)
  • Shipping and logistics providers (to deliver your order)
  • Website analytics providers (to improve user experience)

All third parties are required to handle your data securely and only for the intended purpose.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve site functionality
  • Analyse traffic and user behaviour
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

7. Your Rights

If you are located in the UK or EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain types of data processing

To exercise these rights, please contact us using the details below.

8. Data Security

We take reasonable steps to protect your personal information using secure technologies and industry-standard practices. However, no method of transmission over the internet is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

10. Contact Information

For questions about this Privacy Policy or your personal data, please contact:

MB Distribution (MB) Limited
The Water Bottle Store
📧 info@thewaterbottlestore.co.uk
🌐 https://thewaterbottlestore.co.uk